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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A context menu will open. It includes exhaustive information about all the actions that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich array of instructional video clips describing how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, take a peek at our extensive Frequently Asked Questions section, which contains questions asked by real clients and provides practical solutions. We periodically update our Frequently Asked Questions section with new entries in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our great team of technical support engineers available 24-7 and ready to help you with any query. Each support ticket you submit will be answered in less than sixty minutes (the average support ticket response time being about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287530

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com